From left

Body shops ‘outstanding’

Two Langley auto body repair shops, On Line Collision Ltd. and Craftsman Collision Langley, received prestigious awards.

Two Langley auto body repair shops, On Line Collision Ltd. and Craftsman Collision Langley, received prestigious awards.

These two “c.a.r. shop VALET” facilities were each awarded a 2013 AutocheX Premier Achiever Award for outstanding customer service.

AutocheX is a third party company that measures customer satisfaction levels for body shops through surveys. On Line Collision Ltd, Craftsman Collision Langley and 13 other ICBC c.a.r. shop VALET facilities achieved customer satisfaction scores in the top five per cent of thousands of participating shops across North America. Scores are based on key award criteria such as the shop’s ability to keep customers informed, complete repairs on time and provide efficient, safe and quality repairs.

“We’re proud that 15 of our collision repair partners have been recognized for the excellent service they provide to customers through the 2013 AutocheX awards,” said Brian Jarvis, ICBC’s vice president of claims. “Providing good customer service is a priority for ICBC and we’re pleased that these shops share the same values, while also providing safe, high-quality repairs.”

Just Posted

Singing supermarket staff belt out complaints in Langley show

Langley Arts Council presents Confessions of a Grocery Store Clerk

Aldergrove dog and trainer audition for America’s Got Talent

Dancing duo raise bipolar awareness in tribute to afflicted wife

Remaining grocers in Aldergrove welcoming new customers

Safeway’s May closure coincides with major changes in other stores

Aldergrove envisions what the Valley could look like through UBC students’ blueprints

‘Why hasn’t this already happened?’: Interurban rail meeting pushes for transit past 276 Street

VIDEO: ‘Avengers: Endgame’ to be re-released with new footage

‘Avatar’ holds global box office record at $2.788 billion, while ‘Endgame’ stands at $2.743 billion…

B.C. teen killed by falling tree near Victoria

Second youth also injured in freak incident during field trip at Camp Barnard near Sooke

Elias Pettersson wins Calder Trophy as NHL’s top rookie

Vancouver forward first Canuck to win award since Pavel Bure in 1992

FVRD chair calls B.C. incineration plan for Philippines waste ‘disturbing’

Metro Vancouver ‘uniquely capable’ of safely disposing of waste coming back to Canada, say officials

VIDEO: Acknowledging skeptics, finance minister vows to build Trans Mountain project

Bill Morneau said he recognizes ‘huge amount of anxiety’ in Calgary over future of oil and gas sector

Shovels could be in the ground on Trans Mountain by September, CEO says

Ian Anderson points to weeks likely required for NEB to reinstate 2016 regulatory record

Scorpion gives birth after hitching ride in B.C. woman’s luggage

A Vancouver woman inadvertently brought the animal home from a trip to Cuba

RCMP allows officers to grow beards

Members can now wear beards and goatees, as long as they’re neatly groomed

Girl, 10, poisoned by carbon monoxide at B.C. campsite could soon return home

Lucille Beaurain died and daughter Micaela Walton, 10, was rushed to B.C. Children’s Hospital on May 18

Most Read