Crews were working on the exterior of the new Nordstrom rack at Willowbrook Shopping Centre in Langley on Tuesday, Feb. 11. (Matthew Claxton/Langley Advance Times)

Nordstrom Rack and Winners won’t be last big changes at Willowbrook Shopping centre in Langley

Plans call for a grocery outlet and ‘food precinct’

Willowbrook Shopping Centre is predicting shoppers from outside the area will make special trips to try out the newest addition to their line-up of stores.

Nordstrom Rack and Winners will be moving in, once renovations to the former Sears premises at the Langley shopping centre are done.

Christinia Kogler, Willowbrook Shopping Centre property manager, thinks Nordstrom will serve as a “destination” that will attract people from outside the immediate area served by the shipping centre.

“We fully anticipate foot traffic to increase substantially,” Kogler commented.

She expects a repeat of the Sephora store opening at Willowbrook in mid-February, that proved there was “pent-up demand” for the kind of products sold by the French multinational chain of personal care and beauty stores.

Nordstrom is set to open on Thursday, April 23.

TJX Companies, the firm that owns and operates Winners stores along with HomeSense and Marshalls outlets in Canada, did not respond to interview requests by the Langley Advance Times.

However, staff at the current Winners store in a nearby Langley mall have been telling customers that they will be moving out of the old Winners into the new location around the end of March.

After that, plans are to renovate the old Winners site into a HomeSense store.

READ MORE: Nordstrom opens discount outlet in Langley’s biggest mall

Larissa Jacobson, vice president, retail leasing at QuadReal Property Group, the Vancouver firm that operates Willowbrook, said the 1979-era complex has undergone substantial changes and upgrades over the last two to three years, and more is to come.

“It’s definitely not the end and it’s not the beginning,” is how Jacobson described the process that aims to make the centre a “community hub.”

In the works are a new 40,000 sq. ft. grocery outlet that will go in the former Toys R’ Us space that was left vacant by the toy seller when it relocated to the former Target store premises.

Jacobson said an announcement was imminent, in a matter of weeks.

Plans also call for construction of new space for a “food precinct” that will have outdoor and indoor seating, and a selection of five to six larger style restaurants in the 2,500 to 7,000 sq. ft. range, along with a few in the 1,000 to 2,000 sq. ft. range with varying styles of cuisine.

Willowbrook describes it as “cluster” of food and beverage offerings.

Nordstrom has begun hiring staff for its new store at the Willowbrook Shopping Centre in Langley.

Multiple postings have gone up on the Seattle-based company’s website, for a variety of jobs ranging from retail sales to security and assistant department manager.

Staff are expected to have an “enthusiasm and a sense of adventure [to] see the glass as half full,” according to one job description.

“We strive to know our customers better than anyone else,” the website added.

Nordstrom has a reputation for legendary customer service, as described in The Nordstrom Way to Customer Service Excellence by Robert Spector.

Spector notes “Nordies” are given an unusual amount of freedom to handle problems.

READ MORE: VIDEO/PHOTOS: Nordstrom opens third Canadian store in Vancouver

Applicants interested in working for the Langley store can learn more by searching ‘Langley’ on

Nordstrom, founded in 1901 as a shoe store in Seattle, has grown to operate 380 stores in 40 states, including 116 full-line stores in the United States, Canada and Puerto Rico; 248 Nordstrom Rack stores; three Jeffrey boutiques; two clearance stores; six Trunk Club clubhouses; and five Nordstrom local service concepts.

Like us on Facebook and follow us on Twitter


Get local stories you won't find anywhere else right to your inbox.
Sign up here


Sephora officially opened at Willowbrook in mid-February. (supplied)

Just Posted

Blueberries ripen as u-pick starts in Langley

The official Blueberry Day is to be held – online – on July 15

Tree roots cause sewage chaos for Langley family

The Murrayville homeowners asked for the removal of a willow tree on Township land

VIDEO: Former Abbotsford resident giving away $1,000

Langley native Alex Johnson creates elaborate treasure hunt to give away cash

Lost Langley couple rescued from James Lake, near Kelowna

The rescue occurred Saturday, July 11

B.C. records 62 new COVID-19 cases, two deaths since Friday

Province has just over 200 active cases

‘Trauma equals addiction’ – why some seek solace in illicit substances

Part 2: Many pushed into addiction by ‘toxic stress,’ says White Rock psychologist

Hotel rooms for B.C. homeless too hasty, NDP government told

Businesses forced out, but crime goes down, minister says

Wage subsidy will be extended until December amid post-COVID reopening: Trudeau

Trudeau said the extension will ‘give greater certainty and support to businesses’

B.C. government prepares for COVID-19 economic recovery efforts

New measures after July consultation, Carole James says

COVID-19 exposure on Vancouver flight

The Air Canada 8421 flight travelled from Kelowna to Vancouver on July 6

Double homicide investigation leads Vancouver police to Chilliwack

A VPD forensics unit was in Chilliwack Saturday collecting evidence connected to East Van murders

Tree planters get help with COVID-19 protective measures

Ottawa funds extra transportation, sanitizing for crews

UPDATE: Abbotsford shooting victim was alleged ‘crime boss,’ according to court documents

Jazzy Sran, 43, was believed to have been smuggling cocaine across the border

Most Read