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Fraser Health launches toll free number

Accessing health-related community services is now easier thanks to Fraser Health’s new toll-free Home Health Service Line.

Accessing health-related community services is now easier thanks to Fraser Health’s new toll-free Home Health Service Line.

Individuals who require information about services for themselves or family members regardless of where they live in the Fraser Health region, can call a toll-free number: 1-855-412-2121, seven days a week from 8:30 – 4:30 p.m., to speak with trained staff who can provide on-the-spot service in multiple languages.

Often, people ask themselves: ‘Can Mom stay home safely by herself?’ ‘Who will help Dad with his personal care when I’m at work?’ ‘I no longer think I can live at home alone. I think I need some help, but what is available?’

If you or anyone you know are asking these types of questions, call the Home Health Service Line. A trained staff member will help identify your health-related needs and will refer you to the services you require or arrange for a clinic or home visit.

Home Health services include: home support (bathing/grooming/toileting/feeding); in-home health care; nursing clinics in all communities; day programs for seniors; and services to give caregivers a break.

Current Home Health clients can continue to call their local Home Health office for assistance.