Four generations of Quiring’s have lived and worked as tow truck operators out of a 20-acre property on 16 Avenue in Aldergrove.
Al Quiring — a 51-year-old towing and heavy-duty recovery specialist, is a grandson who walks in the footsteps of Elmer and Ann — who first founded the family business, Quiring Towing & Recovery, in 1962.
The local company has garnered global recognition for their recurring role in Highway Thru Hell, a television series where Quiring and his competition battle harsh winter conditions to keep the Coquihalla Highway free and clear of traffic.
Al began working for the family business — now owned by his father Bob Quiring — in 1994 and has had a successful 30 years of seemingly impossible highway rescues since.
Their son, Cary, (also featured on the TV show) is poised to take over Quiring’s role in the family business.
“Cary is working at taking over my job which is perfect cause he grew up a kid in my truck the same way I grew up in my dad’s truck,” Quiring said.
The 24 year old had a life-changing experience when towing solo on the Coquihalla last year and happening upon the biggest wreck of 30 years in highway history.
Cary worked in the aftermath of the multi-vehicle crash, where 29 riders on two Greyhound buses were injured as a part of a collision with two semi-trailers and two cars.
“My son was the third or fourth person behind all that. He actually got the people out of the Greyhound bus,” Quiring boasted.
When asked whether his father pays him for towing gigs, Cary replied, “ I don’t work for money, I work for family.”
Quiring is contracted through the Kamloops division of the B.C. Ministry of Transportation and Infrastructure from Oct. 31 to March 31 this year. He also shares tow jobs on Highway 1 — from 27600 block to the Vedder Canal — with two other firms, each who operate on-call in two-week intervals.
Quiring first started as a hauler who would bomb the company’s Kenworth T800 High Hood wrecker down the highway in a moment’s notice when the weather turned.
“Twenty-five years ago you’d hear people stuck on that highway for days. I’d go out there to pull out drivers and help them,” Quiring said.
Highway maintenance officials in Kamloops began to count on Quiring in winter.
Nowadays, Al and the T800 are dispatched by VSA Highway Maintenance Ltd. to conduct snowshed protocol, which Quiring helped design.
It includes lights that signal highway drivers to chain their tires and extra snow plows to clear the pass. At this time Quiring is called to the top of a hill to oversee traffic flows, and assists with towing vehicles.
In other dire instances in the highway Al is called to help.
“In an eight-hour work day we respond to 10 to 20 calls for dire assistance on the Coquihalla,” Quiring said, “The TV show recorded an average number of 47 responses in a 24-hour span.”
Calls include incidents ranging from commercial truck crashes to spun out or jackknifed semi-trailers, cars stuck in snow banks and even ethanol and propane tanker crashes.
“I’ve been on jobs where things are flipped over and you look around and there’s not a soul around for half a mile,” Quiring explained.
“Way up on the hill you can see the fire chief from the local hall plugging his ears because he’s afraid something’s going to go boom – the only guy in the middle of it is me,” Al added.
The longtime hauler has rescued thousands of drivers in extreme conditions on the Coquihalla Highway during his 30 years of service in the 1,200-metre-high pass.
Since the implementation of snowshed protocol and the start of the TV program, in 2012, the Coquihalla has seen a steady decline in accidents causing fatalities.
“This year in our highway division — from Shylock Rd. to Cold Water Rd. — we’re still at zero fatalities which is terrific,” Quiring lauded.
The family company began leasing the truck Al uses to tow in 2007. The 85-ton wrecker is equipped with 630-horsepower and an 18-speed transmission.
“I prefer this truck because it’s what they call a pre-emission truck. After 2007 the emissions got really stringent on motors, catalytic converters and diesel exhausts,” Al explained, emphasizing the electrical issues he witnesses newer semi-trailers and trucks face on the highway.
Leftover vehicles from accidents, belonging to ICBC, remain securely held on the company lot. Other wrecked trucks visible belong to a company based out of Portland, Oregon.
Mental Toll of Being a First Responder
The tow trucker admits he has witnessed his fair share of car crash victims on the highway.
“Up there on a divided highway 9-1-1 doesn’t really do much,” Quiring said, emphasizing that during storms, towing operators are often the first responders to crashes.
“When the fire department or the police deals with the aftermath of car wrecks they get to take a week or two off,” Quiring said.
“For us towers, it’s: ‘get this mess cleaned up traffic’s gonna be rolling again and get ready for the next one,’” he said with teary eyes.
Quiring spoke about his struggle with PTSD in a recent video for the Bell Let’s Talk Canadian initiative to combat stigma surrounding mental illness.
READ MORE: A close up look at tragedy
Putting Aldergrove on the Map
Though the Highway Thru Hell television series had an unintentional beginning, it has made Aldergrove a go-to place for fans.
“The show came out of chance when Neil Thomas — the head producer of the program — happened to have his car breakdown on the Coquihalla,” Quiring explained.
Thomas was eventually towed by Quiring’s co-star Adam Gazzola, an employee of Jamie Davis Towing at the time.
“We have people from all over the world come to Aldergrove to our little office here to get T-shirts and hats,” Quiring said, listing visitors from various far-off countries.
“If you turn on any Highway Thru Hell episode and watch through the credits at the end, you’ll see a little one-liner: ‘Thanks to the people of Aldergrove’,” Quiring said proudly, “I was the one who asked for that.”
The program now airs in over 400 different languages and 180 countries around the world, on various TV channels including the Discovery Channel, National Geographic and The Weather Network.