An Aldergrove resident says Langley RCMP ignored her family’s complaints about Internet harassment until someone hacked their home phone and called the Mounties to report a nonexistent multiple murder and hostage-taking.
Around 12:30 Monday afternoon (July 25), Louise (who did not give her last name) says she heard a strange noise and stepped outside to discover her home was surrounded by heavily-armed police who yelled at her to put her hands up while they pointed guns at her.
A phone call had come in around 11:30 a.m. from a male caller who claimed he’d killed several people and was holding others hostage at the house in the 27100 block of 16 Avenue in Aldergrove.
Members of the Lower Mainland District Emergency Response Team (ERT) moved in with police dog services. Paramedics were on standby.
After Louise stepped outside, her two teenage children followed. At first, police wanted to charge the teens with public mischief but reconsidered after the family told them about the Internet harassment.
“One and a half years ago we called police to our home because our computer, cell and home phones were all being hacked,” Louise said in an e-mail to The Times.
“Our computer was wiped clean three times [even though we] had virus protection and changed passwords often,” she added.
The hacker constantly harassed her son, “even sending lewd e-mails and bribes to teachers [and posting] our phone numbers, address and names on various porn sites.”
Louise said when the principal at her son’s school phoned police they were told they could do nothing.
“We called police out three times and they said ‘just stay off the computer, there’s nothing we can do for you’ even though this person was invading our lives every day,” Louise said.
The family even tried to hire someone to find out who was responsible, but were unable to.
“Now the same individual called in a fake murder at our address,” Louise said. “Now the police take it seriously because their time was wasted.”
The family computer has been turned over to the RCMP Tech Crimes Unit.