The transit authority released its top 10 bus routes for rider complaints last year. (TransLink/Twitter)

Worst 10 bus routes in Metro Vancouver for rider complaints

TransLink releases list, with Route 319 at the top

If you’ve taken issue with TransLink during your daily commute, you’re not alone.

The transit authority released its top 10 bus routes for rider complaints last year.

Likely not a surprise to those who ride it, Route 319 between Surrey and Delta at Scott Road Station and the Newton Exchange received the highest number of complaints. Coming in second was Route 116 between Edmonds Station and Metrotown Station in Burnaby.

READ MORE: BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Most of the nearly 30,000 complaints related to overcrowding, the schedule, and the driver’s behaviour. TransLink received 2,600 complaints more than last year – up 10 per cent.

Meanwhile, staff said ridership on buses went up by seven per cent.

Here is the full list of the top 10 bus routes for complaints in 2018:

1. 319 Scott Road Station/Newton Exchange

2. 116 Edmonds Station/Metrotown Station

3. 410 Richmond-Brighouse Station/22nd Street Station

4. 301 Newton Exchange/Brighouse Station

5. 023 Main Street Station/Beach

6. 351 Crescent Beach/Bridgeport Station

7. 049 Metrotown Station/Dunbar Loop/UBC

8. 240 15th Street/Vancouver

9. 335 Newton/Surrey Central Station

10. 100 22nd Street Station/Marpole Loop



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Bradner hosts 100th annual May Day celebration

Parade and country fair take place in Abbotsford on Monday, May 20

United voice calls for more senior services in Aldergrove

‘The people here deserve more’ says founder of the local Seniors Resource Fair

Aldergrove’s water park opens to public at discounted rates

Though the pool remains closed, the Township has decided to charge a toonie for admission

Fraser Valley pup trained in Aldergrove co-stars in A Dog’s Journey

Film premiers this weekend, starting Friday in Canadian theatres

Homeless woman unsuccessful in lawsuit against government

A Langley homeless woman tried to sue Victoria and Ottawa

UPDATE: B.C. pilot killed in Honduras plane crash

The crash happened in the Roatan Islands area, according to officials

Raptors beat Bucks 118-112 in 2OT thriller

Leonard has 36 points as Toronto cuts Milwaukee’s series lead to 2-1

‘Teams that win are tight’: B.C. Lions search for chemistry at training camp

The Lions added more than 50 new faces over the off-season, from coaching staff to key players

Rescue crews suspend search for Okanagan kayaker missing for three days

71-year-old Zygmunt Janiewicz was reported missing Friday

B.C. VIEWS: Reality of our plastic recycling routine exposed

Turns out dear old China wasn’t doing such a great job

Structure fire destroys Surrey tire shop

RCMP have closed Fraser Highway down to traffic from 152 Street to 88 Avenue

Carbon dioxide at highest levels for over 2.5 million years, expert warns of 100 years of disruption

CO2 levels rising rapidly, now higher than at any point in humanity’s history

Multi-vehicle collision on highway in Chilliwack

Accident involves several vehicles, in the westbound lanes says Drive BC

Man dies after being hit by car in East Vancouver

The driver involved is cooperating with police

Most Read