Customer service at its best

When all was said and done and I went to pay for the food we were advised it would be no charge. What a wonderful experience.

Editor:

This past weekend we held our son’s birthday party at the McDonald’s in Aldergrove. We were there no more than 10 minutes when we experienced a power outage. The outage lasted quite some time and we were concerned his birthday party would be ruined.

The staff and manager ensured our party for seven children went off without a problem. Food was ordered through the McDonald’s by the freeway and McDonald’s staff were sent to pick up and deliver to us. We wanted for nothing. The staff couldn’t do enough to ensure our little guy had the time of his life.

When all was said and done and I went to pay for the food we were advised it would be no charge. What a wonderful experience. We have a renewed appreciation for human kindness and thank and commend this group of people for their excellence in customer service.

Vivian Mosley, Aldergrove

Just Posted

Team BC advancing undefeated in junior nationals

A Langley-based team is 6-0, thus far, at the Canadian curling championships.

VIDEO: Rivermen back on the ice in Langley tonight

In their game against West Kelowna tonight, Langley’s junior A hockey team gets into action at 7:15.

Langley serves as backdrop to pair of competing short films

In the 20th annual Crazy8s Film competition, two of six producers will be filming in Langley.

Fraser Valley Thunderbirds perched in first place

Minor midgets, including several from Langley, hit the ice again on Friday.

Chances coming for public to have say on Langley tax rates

Local councillors will soon debate property tax rates for 2019.

VIDEO: Here’s what the B.C. legislature officers are accused of buying

Personal trips, purchases, alcohol and more laid out in 76-page report by Plecas

Slippery roads reported along Coquihalla

The winter weather is finally here in the Central Okanagan

$20K pay gap between women, men in Canadian tech jobs

The report defines tech workers as people either producing or making extensive use of technology, regardless of industry

Catholic student says he didn’t disrespect Native American

Many saw the white teenagers, who had travelled to Washington for an anti-abortion rally, appearing to mock the Native Americans

Former Blue Jays ace Roy Halladay voted into Baseball Hall of Fame

M’s legend Edgar Martinez, Rivera, Mussina also make the grade

South Surrey mother ‘never called 911’ after killing daughter, court hears

Crown submits evidence shows Lisa Batstone wanted eight-year-old Teagan to die

Why would the B.C. legislature need a firewood splitter?

First sign of police involvement in investigation of top managers

New Canada Food Guide nixes portion sizes, promotes plant-based proteins

Guide no longer lists milk and dairy products as a distinct food group

Most Read