Customer service at its best

When all was said and done and I went to pay for the food we were advised it would be no charge. What a wonderful experience.

Editor:

This past weekend we held our son’s birthday party at the McDonald’s in Aldergrove. We were there no more than 10 minutes when we experienced a power outage. The outage lasted quite some time and we were concerned his birthday party would be ruined.

The staff and manager ensured our party for seven children went off without a problem. Food was ordered through the McDonald’s by the freeway and McDonald’s staff were sent to pick up and deliver to us. We wanted for nothing. The staff couldn’t do enough to ensure our little guy had the time of his life.

When all was said and done and I went to pay for the food we were advised it would be no charge. What a wonderful experience. We have a renewed appreciation for human kindness and thank and commend this group of people for their excellence in customer service.

Vivian Mosley, Aldergrove

Just Posted

Air ambulance called to scene after report of shots fired in Abbotsford

Incident Monday afternoon in the area of Ross and Simpson roads

TWU women’s soccer team takes silver at U SPORTS games

Spartans claim second spot following 2-1 loss to Gee-Gees Sunday in Ottawa

Dog’s death on busy road raises fears

A hit and run by a large truck has a community concerned.

Aldergrove dresses up for Christmas

Aldergrove Business Association sponsors Decorate Your Storefront Competition

VIDEO: Marvel Comics’ Stan Lee dies

Marvel co-creator was well-known for making cameo appearances in superhero movies

Surging Rangers beat visiting Canucks 2-1

Goalie Lundqvist ties Plante on all-time wins list

Calgary 2026 leader expects close vote in Winter Games plebiscite

Residents to choose in a non-binding vote on Tuesday whether they want city to bid on 2026 Olympics

VIDEO: Newcomer kids see first Canadian snowfall

Children arrived in Canada with their mother and two siblings last week from Eritrea

Feds dropped ball with WWI anniversary tributes: historians

Wrote one historian: ‘Other than the Vimy Ridge celebration … I think they have done a very bad job’

Sides ‘far apart’ in Canada Post talks despite mediation, says union

The lack of a breakthrough means rotating strikes will resume Tuesday

Feds’ appeal of solitary confinement decision in B.C. to be heard

Judge ruled in January that indefinite such confinement is unconstitutional, causes permanent harm

Valley Symphony celebrates ’Movie Magic III’

Fraser Valley Symphony celebrates 35th anniversary season of concerts

Star Calendar

Aldergrove Star calendar of upcoming events and activities

Most Read