Is this the right address? No way to run a business…

I am really angry at Canada Post.

Editor:

I am really angry at Canada Post. Our mail is delivered to a rural post box in North-west Abbotsford. On Wednesday, October 1, the box was vandalised (this is now Wednesday of the following week). I have had no mail delivered since then, although the part of the mailbox I used is undamaged.

I went to the local postal outlet in Mount Lehman, and the postmaster had no idea where my mail is, but gave me a number and extension to call I called Monday morning, but that person was not in the office, so I left a message to be called back. No returned call. I tried again Tuesday morning but the person was still out of the office. No call back.

I called the supervisor of the office, who did not know where my mail is, but thought it would probably be held at the sorting office, which is a 45 minute round trip car journey away. When I asked if it could be transferred to our local outlet, I was told there was a very good chance it would be just returned to the sender as it was not addressed to the Mount Lehman Post office. I asked if it could be put in an envelope and sent there. “Not typically, no.”

Some of the mail I am expecting is time sensitive. The sorting office does not have any extended hours, so how is a working person expected to get their mail?

Since then I have a parcel of some badly needed parts also in limbo.

I understand that it is not the fault of the Post Office if the boxes are broken into, but there must be a better way of dealing with the situation. Surely it is not unreasonable to expect our mail to be held at the closest postal outlet.

I was told this could not be done because it is a retail outlet, and not a Post Office. Mail is picked up there, and parcels are left there for pick up by customers, so it is part of some system.

The total lack of interest in helping me solve my problem was astounding, and Canada Post wonders why fewer people are using it.

Yvonne Holden, Mount Lehman

Just Posted

Surrey-Langley curlers in the running again for gold

Junior men’s team out of Langley hopes to defend its world title Sunday, going up against Switzerland

VIDEO: Giants earn 40th victory in a 4-0 triumph over Victoria

Vancouver G-Men move within a point of clinching the B.C. division banner at Friday’s at-home game

Developers to unveil plan to transform Aldergrove mall into new town centre

Community to find out new Aldergrove Town Centre plan for dormant 10-acre lot in heart of downtown.

Man sentenced for smuggling drugs and shooting at border guards

Nathan Hall was arrested in Abbotsford in 2013 after day-long manhunt

Tardi and team playoff bound in junior curling worlds tonight

Friday night Team Canada’s men’s team faces off against Norway, hoping to secure a spot in the finals

National Energy Board approves Trans Mountain pipeline again

Next step includes cabinet voting on the controversial expansion

Girl heard saying ‘Help my Dad’ in suspicious radio message on Vancouver Island

Police asking for help following mysterious signals from somewhere between Comox and Sayward

Reports of rashes prompt closure of all Harrison Hot Springs pools

Public pool available after Fraser Health shut down all five mineral pools until further notice

No treatment for highly infectious measles, says doctor

10 cases of measles confirmed in Vancouver as of Friday

Two more measles cases confirmed in Vancouver

It brings the number of total cases within the city connected to the outbreak to ten

B.C. Special Olympics officially underway in Vernon

Athlete’s Oath: “Let me win. But if I cannot win, let me be brave in the attempt.”

Vancouver Aquarium wants your help to name a baby killer whale

The public helped name Springer’s first calf, Spirit, and is being asked to help with the second

Guards protest firing of fellow officers charged with assault at B.C. prison

Corrections officers demonstrated in Maple Ridge on Friday afternoon

Skier dies at Revelstoke Mountain Resort

Cause of death for young man has not been released

Most Read