Residents can now text police non-emergency reports

Abbotsford Police introduce non-emergency option to report crimes

Abbotsford Police have introduced two-way texting for reports of non-emergency incidents.

The Abbotsford Police Department (APD) has become the first police agency in  B.C. – and perhaps in the country – to introduce two-way texting for reports of non-emergency incidents.

The SMS (short message service) reporting system went live almost two weeks ago, but was announced publicly on Wednesday.

Const. Ian MacDonald said a few other agencies offer a texting option to report crimes, but they don’t provide a back-and-forth response.

He said the local initiative enables a person reporting an incident to chat via text with a call taker in the APD’s communications centre.

MacDonald said, this way, the person is assured that their concern has been received, and it enables the call taker to text back follow-up questions.

The complaint can then be passed on to police officers for investigation, in the same way that a phone call or email from the public would be handled.

MacDonald said the system was introduced because the APD recognized that some people might neglect to report crimes because they don’t want the hassle of having to phone in a complaint.

“We wanted to make sure we keep every avenue open for people to communicate with their police department in Abbotsford,” he said.

MacDonald said the types of incidents that people might report using the system are thefts not in progress, vandalism and nuisance complaints.

The service can only be accessed using a cellphone. Messages sent via a tablet or desktop will not work.

The code to send a message is ABBYPD (222973).

The public can also report crimes via the online reporting option available at Emergency calls should still be reported through 911.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

One person treated for smoke inhalation after Langley fire

Township firefighters were called to Deer Creek Estates Wednesday night

Tree protection advisory committee members appointed in Langley Township

Volunteers will provide guidance on protection, preservation, and planting of trees in township

Eric Woodward Foundation takes over management of Fort Langley Cranberry Festival

Annual Thanksgiving event was cancelled for 2020 due to the ongoing coronavirus pandemic

VIDEO: Fall storm hits Langley, leaves hundreds without power

Risk of thunderstorm remain in Thursday forecast

Rivers could rise rapidly as heavy rains hit Lower Mainland

Larger rivers to reach peak levels on Thursday or into Friday, according to high streamflow advisory

BC Liberal Leader talks drug addiction in the Lower Mainland

Drug addiction and public safety a top priority says Andrew Wilkinson

Pandemic derails CP Holiday Train

Canadian Pacific will work to get donations to food banks while also producing an online music concert

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Vanderhoof’s Brian Frenkel takes on top job in tough times

We can get through this, new local government leader says

Mounties cleared by watchdog in fatal shooting of man with schizophrenia in Maple Ridge

Kyaw Din was killed by the RCMP during a mental health incident in August 2019

Local councils important, Horgan says as municipal conference ends

B.C. NDP leader says ‘speed dating’ vital, online or in person

Penticton woman sentenced to one year in prison for manslaughter of teen boyfriend

Kiera Bourque, 24, was sentenced for manslaughter in the 2017 death of Penticton’s Devon Blackmore

Most Read